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connection to the database failed while creating workspace

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issue while creating workspace in hana studio. following is the error

 

Connection to the database failed . Find the attachment for detail error.

 

i want to mention about my system status. it is in yellow. but i can view all the services are in green status. can view in the attached images

 

i can some services are not started, when i point my mouse to the system.

how can i check whether all the services are started or not.

 

 

sapservices.jpeg

SAPWorkSpace.jpegsapws.jpeg


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