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HANA Alerts email Issue

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Hello Folks

 

I have an issue sending mails from HANA Studio where we configure the alert notifications. I am able to send mails from OS level from root and sidadm as well.

 

When I give the below settings in Alerts Configuration I am not able to receive Alert mails.

 

Sender E-mail Address: xxxxx@xxxxx.com

SMTP Sever: localhost or hostname.local

SMTP Port: 25

 

I get the below errors in statisticsserver trace:

 

Recommended action: Investigate the alerts., exception  1: no.2110001  (Basis/IO/Stream/impl/NetworkChannelCompletion.cpp:546)

    Generic stream error: getsockopt, Event=EPOLLERR - , rc=111: Connection refused

$NetworkChannel$=

NetworkChannel FD 16 [0x00007ff76b6c0940]  {refCnt=4, idx=0} (invalid)->10.1.1.181/465_tcp ConnectWait,[r--c]

exception throw location:

1: 0x00007ff9b1293ab9 in Stream::NetworkChannelCompletionThread::run(void*&)+0x215 at NetworkChannelCompletion.cpp:546 (libhdbbasis.so)

2: 0x00007ff9b12262eb in Execution::Thread::staticMainImp(void**)+0x627 at Thread.cpp:475 (libhdbbasis.so)

3: 0x00007ff9b122648d in Execution::Thread::staticMain(void*)+0x39 at Thread.cpp:543 (libhdbbasis.so)

[1189]{-1}[-1/-1] 2014-11-14 07:52:13.852704 e StatsSeq         EmailJob.cpp(00268) : Exception caught while sending email

exception  1: no.9001006  (StatisticsServerAsSQLClient/interfaces/outbound/impl/SMTPClient.cpp:367)

    Error 2110001 when trying to send email: [SMTPMail: (), "Alert "Notification of high priority alerts" (id 24) on GBD 05", SnapshotID: 14.11.2014 07:52:07 747 Fri

 

Rating: Info

30 high priority alerts occurred.

 

3: 0x00007ff9b122648d in Execution::Thread::staticMain(void*)+0x39 at Thread.cpp:543 (libhdbbasis.so)

[1477]{-1}[-1/-1] 2014-11-14 07:53:59.809746 e StatsOC          SMTPClient.cpp(00366) : error sending email [SMTPMail: (), "Alert "Notification of medium and high priority alerts" (id 23) on GBD 05", SnapshotID: 14.11.2014 07:53:59 747 Fri

 

Rating: Info


Any thoughts here ?


Thanks

Srikar

 



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